Support
Need help with Mongee? Contact us and we will get back to you.
Contact support
Email Mongee support
For app support, subscription questions, privacy requests, feedback, or anything else related to Mongee, email us at contact@mongee.app.
Helpful details to include
- Your device type, such as iPhone or Android.
- Your iOS or Android version, if you know it.
- A short description of what happened and what you expected to happen.
- Whether the issue relates to saving, sharing, collections, billing, privacy, or something else.
- Screenshots if they help explain the issue, but avoid sending sensitive personal content unless it is needed.
Common support topics
App setup and sharing
Questions about saving screenshots, using the share sheet, or getting started with Mongee.
Saved items and collections
Help with item details, collections, organization, search, sorting, grouping, or editing.
Subscriptions and billing
Questions about plans, purchase status, restore purchases, or billing through the Apple App Store or Google Play.
Privacy and deletion requests
Questions about privacy, data handling, saved content, access requests, or deletion requests.
Privacy policy
You can read Mongee's privacy policy at www.mongee.app/privacy.